Browse Reviews Of Our Apartments In Ames, IA
The apartment is nice but just had lots of maintenance issues that, at first, took a while to be taken care of. We’d have people come and fix it but then the next day it would not be working again (washer/dryer/fridge). Also, it wouldn’t be awful for there to be more parking for both residents and guests. Sometimes I’ve had to walk what felt like miles from my car to my apartment because of parking issues.
The appartment itself is greate but the service is slow and people don’t seem to care much. Sometimes it takes weeks and multiple requests for maintenance to come.
The complex is beautiful, the staff sometimes has no idea what what are doing. But for the price they are good apartments. I would most likely refer a friend.
I have not lived in the apartments yet, but my experiences have been positive so far. The apartment staff has been incredibly pleasant, and helpful.
Great living there but everything they said they were going to fix or do when we signed still hasnt been done. I'm basically over paying for my apartment.
It’s been okay. Works orders get filled somewhat quickly, but we’ve had lots of issues with bugs and other residents. Overall it’s been alright
For the most part, it’s great living here but sometimes they take a long time to get things done, it sometimes takes a long time for maintenance to come fix things.
I like that the apartments already come fully furnished and it’s a nice place to live. I also like that it’s easy to communicate with the office whenever help is needed
Good but you owe me $100 and refuse to give it to me. It's from my look and lease in the same day. I have come by your office two different times. Pay me.
Maintenance is very slow and inefficient . Also the security guard doesn’t stop people from being at the pool after hours. I love the amount of parking available
Love it wow. Great place to live at. The tanning center is great. Super fast and easy. I love the pool. The gym is great. The office staff is nice
The only issues I’ve noticed are the constant smell of pot everywhere and the train that sounds like it’s about to come crashing through your window a few times a day. Other than that, it’s all good.
The overall experience has been pretty good. I love the aparments room sizes and amenities. There seems to be problems with the internet still after saying it was being worked on (nothing changed)
The apartment itself is great. Everything was in great condition when I moved in. It seems like it’s taking forever for the staff to complete tasks. Takes maintenance a long time to respond to your requests.
For the most part, the experience has been alright. The maintenance team was really slow getting things fixed and the staff isn't too great but other than that not too bad, probably wouldn't renew though
The gate has been broken since my lease started. The internet in my apartment hasnt worked for months and even when they upgraded it we still haven’t received the code to the new wifi. Our front door was jammed for months and only recently got fixed when everyone sent in a maintenance request at the same time.
They ripping us off by charging extra bills out of nowhere and barely give us any food or goodies like other apartments because they rather use the money for rewarding new leases. Castlerock will give food and drinks almost ever week like sonic and taco bells.
It has its perks. I enjoyed all 4 years here. Of course, this place isn’t perfect but I made memories here and enjoyed my time here as well. The people in the leasing office were helpful and friendly, you’ll love them. Brandon is amusing and a kind individual!
Over all good experience- over the summer while I was home I guess the office changed our locks and didn’t notify me, so when I came back I couldn’t get in and the office was closed, also I locked my bedroom door while being gone for the summer and after doing walk throughs, they left my door unlocked.
Overall this place isn’t bad. The gate has been broken since move in day and the apartment we moved into was trashed, but the staff is very nice and the apartment itself isn’t bad.
It’s decent I can’t complain wish it was better, wish a lot of things I wished we had the number to call security or the numb t to our gate so our friends who are visiting or picking us up wouldn’t have to call me and ask for it
Very nice and comfortable place, I recommend this place for other new students because it has a verity of options and a good service in the complex
Love the customer service in office. Love the amenities. Love valet trash. Hate all of the ridiculous fees. Hate the visitor parking policy. Hate that gate never closes.
The forum is not a bad place to sign a lease. However, you should be wary of things like inconsistent rent rates, difficulties with maintenance requests, and other inconveniences. It is not the ideal environment I would hope for but also is not atrocious.
You guys treat your residents like scum. I've had two different cars towed within a month period. When I talked to the manager she was extremely rude and unforgiving. I will always tell my friends to avoid living here at all cost.